The Vermont Statutes Online
The Statutes below include the actions of the 2025 session of the General Assembly.
NOTE: The Vermont Statutes Online is an unofficial copy of the Vermont Statutes Annotated that is provided as a convenience.
Subchapter
001A
:
GENERAL PROVISIONS
(Cite as: 33 V.S.A. § 6308)
-
§ 6308. Complaint process
The Commissioner shall establish by rule standards and procedures ensuring that each
designated home health agency has in place sufficient minimum grievance procedures
allowing recipients of home health services, their family members, and employees of
a home health agency to file complaints about access to or the cost or quality of
home health services, or about other matters related to the operations of the home
health agency. In addition, the rules shall ensure that the Department of Disabilities,
Aging, and Independent Living establishes and maintains an external complaint process
for clients, their family members, and employees of a home health agency, including
a toll-free telephone line dedicated to receiving consumer complaints. (Added 2005, No. 57, § 8, eff. June 13, 2005.)