§ 4089. Termination; cancellation or nonrenewal
(a) Notwithstanding the terms, provisions, or conditions of any franchise or notwithstanding
the terms or provisions of any waiver, no manufacturer shall cancel, terminate, or
fail to renew any franchise with a licensed new motor vehicle dealer unless:
(1) the manufacturer:
(A) has satisfied the notice requirement of section 4090 of this title;
(B) has good cause for cancellation, termination, or nonrenewal; and
(C) has acted in good faith as defined in this chapter; and
(2)(A) the Transportation Board finds after a hearing that the manufacturer has acted in
good faith and there is good cause for cancellation, termination, failure to renew,
or refusal to continue any franchise relationship, consistent with the following:
(i) the new motor vehicle dealer may file a protest with the Board within 45 days after
receiving the 90-day notice;
(ii) a copy of the protest shall be served by the new motor vehicle dealer on the manufacturer;
(iii) when a protest is filed to challenge the cancellation, termination, or nonrenewal
of a franchise agreement under this section, such franchise agreement shall remain
in full force and effect, and such franchisee shall retain all rights and remedies
pursuant to the terms and conditions of such franchise agreement, including the right
to sell or transfer such franchisee’s ownership interest until a final determination
by the Board and any appeal;
(B) the manufacturer, distributor, or branch or division thereof has received the written
consent of the new motor vehicle dealer; or
(C) the appropriate period for filing a protest has expired.
(b) For purposes of this chapter, good cause for terminating, canceling, or failing to
renew a franchise shall be limited to failure by the franchisee to substantially comply
with those requirements imposed upon the franchisee by the franchise as set forth
in subdivision (c)(1) of this section.
(c) Notwithstanding the terms, provisions, or conditions of any agreement or franchise
or the terms or provisions of any waiver, good cause shall exist for the purposes
of a termination, cancellation, or nonrenewal when:
(1) there is a failure by the new motor vehicle dealer to comply with a provision of the
franchise which provision is both reasonable and of material significance to the franchise
relationship, provided that compliance on the part of the new motor vehicle dealer
is reasonably possible; or if the failure by the new motor vehicle dealer to comply
with a provision of the franchise is pursuant to a notice issued under subdivision 4090(a)(2)(A) of this title; and the manufacturer, distributor, or branch or division thereof first acquired
actual or constructive knowledge of such failure not more than 180 days prior to the
date on which notification is given pursuant to section 4090 of this title;
(2) if the failure by the new motor vehicle dealer, defined in subdivision (1) of this
subsection, relates to the performance of the new motor vehicle dealer in sales or
service, then good cause shall be defined as the failure of the new motor vehicle
dealer to comply with reasonable performance criteria established by the manufacturer
if the new motor vehicle dealer was apprised by the manufacturer in writing of such
failure; and
(A) the notification stated that notice was provided for failure of performance pursuant
to this section;
(B) the new motor vehicle dealer was afforded a reasonable opportunity, for a period of
not less than six months, to comply with such criteria;
(C) the new motor vehicle dealer did not demonstrate substantial progress towards compliance
with the manufacturer’s performance criteria during such period and the new motor
vehicle dealer’s failure was not primarily due to economic or market factors within
the dealer’s relevant market area beyond the dealer’s control; and
(D) the performance criteria established by the manufacturer are fair, reasonable, and
equitable as applied to all same line-make franchisees of the manufacturer in the
State.
(d) The manufacturer shall have the burden of proof under this section for showing that
it has acted in good faith, that all notice requirements have been satisfied, and
that there was good cause for the franchise termination, cancellation, nonrenewal,
or noncontinuance.
(e) Notwithstanding the terms, provisions, or conditions of any agreement or franchise,
or the terms or provisions of any waiver, the following do not constitute good cause
for the termination, cancellation, nonrenewal, or noncontinuance of a franchise:
(1) The change of ownership of the new motor vehicle dealer’s dealership, excluding any
change in ownership that would have the effect of the sale of the franchise without
the reasonable consent of the manufacturer, distributor, or branch or division thereof.
(2) The fact that the new motor vehicle dealer refused to purchase or accept delivery
of any new motor vehicle parts, accessories, or any other commodity or services not
ordered by the new motor vehicle dealer.
(3) The fact that the new motor vehicle dealer owns, has an investment in, participates
in the management of, or holds a license for the sale of another line-make of new
motor vehicle, or that the new motor vehicle dealer has established another line-make
of new motor vehicle in the same dealership facilities as those of the manufacturer,
distributor, or branch or division thereof, provided that the new motor vehicle dealer
maintains a reasonable line of credit for each line-make of new motor vehicle and
that the new motor vehicle dealer remains in substantial compliance with any reasonable
facilities requirements of the manufacturer, distributor, or branch or division thereof.
(4) The fact that the new motor vehicle dealer sells or transfers ownership of the dealership
or sells or transfers capital stock in the dealership to the new motor vehicle dealer’s
spouse, son, or daughter. The manufacturer, distributor, or branch or division thereof
shall give effect to such change in ownership unless the transfer of the new motor
vehicle dealer’s license is denied or the new owner is unable to license, as the case
may be. (Added 1981, No. 157 (Adj. Sess.), § 1, eff. April 14, 1982; amended 2009, No. 57, § 1, eff. June 1, 2009; 2021, No. 20, § 36.)