§ 2562. Receipts
(a) This section does not apply to:
(1) money received for transmission subject to the federal Remittance Rule, 12 C.F.R. Part 1005, subpart B, as may be amended;
(2) money received for transmission that is not primarily for personal, family, or household
purposes;
(3) money received for transmission pursuant to a written agreement between the licensee
and payee to process payments for goods or services provided by the payee; or
(4) payroll processing services.
(b) As used in this section and sections 2507 and 2574 of this chapter, “receipt” means
a paper receipt, electronic record, or other written confirmation. For a transaction
conducted in person, the receipt may be provided electronically if the sender requests
or agrees to receive an electronic receipt. For a transaction conducted electronically
or by phone, a receipt may be provided electronically. All electronic receipts shall
be provided in a retainable form.
(c) Every licensee or its authorized delegate shall provide the sender a receipt for money
received for transmission.
(1) The receipt shall contain the following information, as applicable:
(A) the name of the sender;
(B) the name of the designated recipient;
(C) the date of the transaction;
(D) the unique transaction or identification number;
(E) the name of the licensee, NMLS Unique ID, the licensee’s business address, and the
licensee’s customer service telephone number;
(F) the amount of the transaction in U.S. dollars;
(G) for transactions that involve money sent in a different currency from the money received:
(i) if the rate of exchange is fixed by the licensee at the time the transmission is initiated,
the receipt shall disclose the rate of exchange for the transaction, and the duration,
if any, for the payment to be made at the fixed rate of exchange so specified;
(ii) if the rate of exchange is not fixed at the time the transmission is initiated, the
receipt shall disclose that the rate of exchange for the transaction will be set at
the time the money is received;
(H) any fee charged by the licensee to the sender for the transaction; and
(I) any taxes collected by the licensee from the sender for the transaction.
(2) The receipt required by this section shall be in English and in the language principally
used by the licensee or authorized delegate to advertise, solicit, or negotiate, either
orally or in writing, for a transaction conducted in person, electronically, or by
phone, if other than English. (Added 2023, No. 110 (Adj. Sess.), § 47, eff. July 1, 2024.)